Return & Refund Policy

To be eligible for a return, your item must be unused and in the same condition that you received it.

Emit can pick up the product/s and return it to the retailer you purchased the products from for a 25 AED delivery fee, you can also contact the retailer directly for a refund on the product/s bought.

For emit returns (at an extra cost)


Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase, once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will connect you with the retailer to follow through on your refund.